Introducing the Alumio Route Builder
Now connect, orchestrate, and govern integrations at scale from one visual interface
Part numbers, specifications and the enquiries a visitor leaves against them move between WordPress and Epicor, so a question about a made-to-order product reaches the people who can answer it.
A manufacturer's WordPress site is usually not a shop. It publishes what the business makes and waits for somebody to ask, and what they ask about is a product Epicor builds to order, so there is no price and no shelf to check. The enquiry lands in a plugin table, gets emailed to a shared address, and is answered by whoever recognises the part number. Nobody can say how many enquiries the site produced, which of them turned into work, or which parts people were asking about at all. Connecting WordPress and Epicor gives the enquiry the part it refers to and a place to be answered from.
DATA THAT FLOWS BETWEEN THEM
Part numbers
Product specifications
Enquiry submissions
Contact details
Quote requests
Customer records
An enquiry submitted on WordPress reaches Epicor carrying the part number it was raised against, so the person answering starts from the product rather than a description.
Specifications published on the site are read from the Epicor part rather than retyped, so a page and a works order describe the same thing after an engineering change.
Because every enquiry is recorded against a part, the business can see which products the website actually generates demand for instead of guessing from traffic.
The site stops needing a product list of its own, which is always the first thing to drift, because every page is built from the part records Epicor already holds.
When a visitor submits an enquiry on WordPress, Alumio writes the enquiry record Epicor's API accepts against the part it refers to, with the contact detail attached, so it reaches the people who quote rather than a shared inbox.
Part specifications are read from Epicor and published to the WordPress page, so the detail a visitor reads is the detail the works order will use and an engineering change does not leave the website sitting a version behind.
Enquiries recorded against part numbers in Epicor make web-generated demand countable at last, so a decision about which products deserve a better page or a price, has something behind it other than page views.
Alumio sits between sales channels and fulfillment systems as a governed integration backbone. Orders are routed, transformed, and validated, while status updates return to every channel.
Authenticate your systems using Alumio's pre-built connectors. Choose from 200+ connector packages in the marketplace, plus unlimited custom integrations.
Define how data fields map between systems in a visual interface. Adjust formats, enrich records, and apply business logic, no custom code required.
Configure flows to run in real time on events, on a schedule, or both. Reduce manual data entry and let Alumio handle movement and transformation between systems.
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Once your first integration is live, adding your ERP, PIM, WMS, or CRM connects to the same hub. Existing flows keep running. No rebuilding from scratch.
What a visitor asks for that the site cannot answer is usually a spare part, which is where the next connection tends to go. A spare-parts catalogue is the common addition, because Epicor knows what a machine was built from and WordPress has no way to show somebody which component they need. Alumio holds that connection alongside this one, so a parts enquiry arrives identified rather than as a description of something broken.
The route from a form field to an Epicor record is what gets configured, and that mapping is the whole job. Alumio takes the WordPress submission, maps its fields to the Epicor enquiry or quote request you nominate, and attaches the part number the page carried. Specifications travel the other way on the schedule you set, so pages stay current without anybody editing them.
No, and this is the connection most likely to be changed by a marketer rather than a developer. WordPress forms change every few weeks, so which field maps to which Epicor value is deliberately a setting in Alumio rather than a plugin somebody has to maintain. Where an older Epicor implementation holds specifications in an unusual place, custom logic remains available through the Code Transformer for that read.
Everything except a price, and being honest about that is what makes the page work. An Epicor product built to order has a specification, a lead time shape and a history, but no shelf and no fixed figure, so a page that pretends otherwise generates enquiries the business then has to walk back. Publishing the specification on WordPress and capturing the enquiry against the part gives the visitor a real next step.
An enquiry that became a duplicate is the quiet failure, because a retry nobody tracked leaves two records and one gets answered. Each WordPress submission is recorded as it is sent and a failure is spotted the moment it happens, alerting at once with the cause, often a part number Epicor no longer holds, and retrying where configured. The enquiry stays on a list until it lands, so nothing is answered twice.
Talk to an Alumio integration specialist. We'll map the right architecture for your systems, at the right scale, so your operations stay reliable through every change.
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