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Case study
4 min read

Integrating Seamless Travel Experiences for Vinci Airports

Written by
Published on
April 22, 2022

Vinci Airports is a growing, multinational leader in the airport sector and is the first private airport operator in the world, with its presence dating back to 25 years ago. Today, the Vinci Airports portfolio encompasses 50 successfully managed airports with over 15,000 employees in 12 countries. Aiming to deliver positive mobility, Vinci Airports strives to reduce the carbon footprint per passenger by 22%. As a global integrator they mainly develop, finance, build and provide everyday airport operations around the world. 

As part of its larger future-oriented plans to modernize the airports it manages, one such airport that Vinci Airports decided to upgrade was the Belgrade Nikola Tesla Airport. From terminal expansion, and runway constructions, to additional parking spaces and new access roads, Belgrade Airport would become a new hotspot for easy mobility with a focus on high levels of service and customer comfort. As part of these modernization efforts, the global integrator sought the help of Alumio’s iPaaS to help integrate Belgrade Airport’s e-commerce platform with its third-partner car reservation system. 

Before creating the integration, travelers arriving at Belgrade Nikola Tesla Airport had to create car bookings and parking reservations manually through SKIDATA, their third-partner local car parking, and reservation systems. In times of advancing technological solutions, customers/travelers expect to be connected to such conveniences through the airport itself in real time.

In order to integrate SKIDATA’s parking solution to the Belgrade Airport booking website, Vinci Airports was looking for a traditional ESB-like solution and were elated to discover Alumio’s next-gen cloud-native, iPaaS (integration Platform as a Service) solution. Alumio helped successfully integrate Belgrade Airport’s e-commerce platform (Adobe Commerce) and SKIDATA, their third-partner car booking and reservation system, with our integration partner, SQLI creating the necessary configurations through our iPaaS.

The integration helped ensure that third-partner services, like reserving a car or parking spot, applying for a VIP lounge spot, reserving fast lane spaces, and availing vouchers were now successfully available on the Belgrade Nikola Tesla Airport e-commerce platform. Travelers can now access real-time data for booking availabilities, and prices of airport parking and choose parking availabilities for the start and end date of their travel. Not only can this data be used by the traveler, but it can also be accessed by the third partner database to create and confirm reservations, as well as to send booking validations or booking cancelations to the user. Thanks to the integration solution by Alumio all of these web services work seamlessly together in the eyes of the end-user, enabling cross-platform connectivity and ensuring a seamless customer experience.

With this first successful step in bringing the integration capabilities of Alumio’s iPaaS to Belgrade Nikola Tesla Airportswe look forward to creating more such future-proof integrations for the airports managed by Vinci Airports.

Endpoints

  1. Adobe Commerce
    Adobe Commerce, formerly known as Magento, is a popular worldwide e-commerce software for B2C and B2B product selling purposes. It is built on open-source technology, providing flexible shopping cart systems for online sellers. Additionally, Adobe Commerce offers marketing, search engine optimization (SEO), and catalog-management tools that deliver insightful information about online store content and functionality.
  2. SKIDATA Parking Solution
    Belgrade Airport's third-partner parking solution, SKIDATA manages the physical access to the parking spaces, enables car-parking reservations, fast-track lounge access and a voucher-based system. It comes replete with its own SaaS-based solution for parking management, which Alumio helped integrate with the Belgrade Airport’s booking portal.

“We were impressed by Alumio’s capabilities, their accessible pricing model and the way they work with agencies like SQLI.”

Why Vinci Airports chose Alumio

✓ Digitalization and future-proof integrations

✓ Centralized connections and data control

✓ Improved e-commerce experience

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