Salesforce shows live Orderwise stock and order status on the accounts reps already work in, so every quote reflects what the warehouse can actually ship rather than a figure phoned through.
Sales teams working in Salesforce while operations run on Orderwise often sell blind, because stock levels and order status live in the ERP where reps cannot see them. Without a live link, a rep promises stock that Orderwise shows as gone, order updates never reach the customer record, and Salesforce fills with contacts that do not match the ERP's account data. Connecting Orderwise and Salesforce through Alumio brings live stock, order status, and customer data into the CRM, so reps sell against reality and every account stays consistent across both systems.

Orderwise stock levels appear in Salesforce, so a rep quoting a customer sees genuine availability and stops committing to items the ERP has already recorded as out of stock.
Order progress from Orderwise flows onto the Salesforce account, so reps and service staff answer where is my order from the CRM without calling the warehouse or opening the ERP.
Customer records sync between Orderwise and Salesforce, so an address or contact updated in one system matches the other and finance and sales work from the same account detail.
Because stock and order data reach Salesforce automatically, sales stops interrupting operations for updates, and both teams work from shared data rather than email chains.
When a rep builds a quote in Salesforce, Alumio shows the current Orderwise stock for each item, so the rep commits to quantities the warehouse can ship and the deal does not stall when operations flags missing stock.
When an order moves through Orderwise from picking to dispatch, Alumio updates its status on the Salesforce account, so sales and support see progress in the CRM and answer customers without logging into the ERP.
When a customer is created or changed in Salesforce or Orderwise, Alumio updates the other system, so a new account or changed address is reflected on both sides and orders never ship to detail one system missed.
Alumio sits between sales channels and fulfillment systems as a governed integration backbone. Orders are routed, transformed, and validated, while status updates return to every channel.
Authenticate your systems using Alumio's pre-built connectors. Choose from 200+ connector packages in the marketplace, plus unlimited custom integrations.
Define how data fields map between systems in a visual interface. Adjust formats, enrich records, and apply business logic, no custom code required.
Configure flows to run in real time on events, on a schedule, or both. Reduce manual data entry and let Alumio handle movement and transformation between systems.
Once your first integration is live, adding your ERP, PIM, WMS, or CRM connects to the same hub. Existing flows keep running. No rebuilding from scratch.
Yes. Sales teams pulling Orderwise data into Salesforce often add a webshop or marketing automation next, so online orders and campaign activity sit against the same account. Alumio connects those through the existing hub and reuses the Orderwise customer matching already configured, so a new source does not create duplicate accounts in the CRM.
Yes. Alumio writes Orderwise stock levels and order status onto the Salesforce records reps already use, and sends customer changes back the other way. Stock can refresh on a short cycle while order status updates as each stage completes, so a rep sees availability while quoting and progress without asking the warehouse.
No. What this replaces is a rep phoning the warehouse to check stock, or an admin importing CSV extracts from Orderwise into Salesforce each week. Alumio maps the ERP fields to CRM fields as configuration, so availability and order status appear in Salesforce on their own and a new field is added without development.
Yes. Alumio brings Orderwise stock levels and order status onto the Salesforce records reps already work in, so availability and progress appear in the CRM without switching to the ERP. You decide which Orderwise fields surface in Salesforce and how often they refresh, so a rep sees current stock while quoting and can tell a customer exactly where an order is without leaving Salesforce or calling operations.
A rep quoting against stock the CRM never refreshed will overpromise, so Alumio flags an Orderwise to Salesforce update that fails to land rather than hiding it. Every message is logged live with the record it carried, so you can see whether Salesforce accepted it and where it stalled, such as a customer it could not match. Failed updates retry automatically where configured, and anything unresolved raises an alert with full detail, so no change is silently lost.
Talk to an Alumio integration specialist. We'll map the right architecture for your systems, at the right scale, so your operations stay reliable through every change.