Introducing the Alumio Route Builder
Now connect, orchestrate, and govern integrations at scale from one visual interface
Alumio carries the delivery promise from a Microsoft Dynamics 365 F&O order onto the Sendcloud label, so the service a customer chose and paid for is the one the parcel actually ships under.
A delivery promise is made at the moment somebody orders and kept by somebody else entirely. The order carries a service the customer chose and paid for, and the label is produced later by whoever is packing, in a second browser tab, against whichever carrier happens to look convenient at the time. Most of the time it matches what was sold. When it does not, the customer is the one who finds out. Connecting Microsoft Dynamics 365 F&O and Sendcloud carries the promise onto the label, so what leaves the building is what the customer was told they were getting.
DATA THAT FLOWS BETWEEN THEM
Orders
Delivery terms
Addresses
Shipments
Tracking references
Carriers
The service a customer chose on a Microsoft Dynamics 365 F&O order decides what Sendcloud is asked for, so nobody in the warehouse is guessing which option was paid for.
Nobody retypes an address into a shipping screen while the order is open beside it, which is where the wrong postcode and the wrong service have always come from.
The reference Sendcloud produces returns to the Microsoft Dynamics 365 F&O order, so the question of where a parcel is has an answer inside the system the business already uses.
What a carrier will and will not accept is theirs to decide, so the connection carries the request and the answer rather than assuming what any of them will agree to.
When an order is released in Microsoft Dynamics 365 F&O, Alumio asks Sendcloud for a label under the service the customer chose, so the parcel ships the way it was sold rather than the way the packer would have picked.
When Sendcloud returns a tracking reference, it is written onto the Microsoft Dynamics 365 F&O order, so a service team answers from the order in front of them rather than searching a carrier site by the address.
When a carrier will not accept a consignment, the order is flagged with what was refused rather than sitting there as shipped, so somebody deals with it while the customer is still expecting a parcel to arrive that day.
Alumio sits between sales channels and fulfillment systems as a governed integration backbone. Orders are routed, transformed, and validated, while status updates return to every channel.
Authenticate your systems using Alumio's pre-built connectors. Choose from 200+ connector packages in the marketplace, plus unlimited custom integrations.
Define how data fields map between systems in a visual interface. Adjust formats, enrich records, and apply business logic, no custom code required.
Configure flows to run in real time on events, on a schedule, or both. Reduce manual data entry and let Alumio handle movement and transformation between systems.
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Once your first integration is live, adding your ERP, PIM, WMS, or CRM connects to the same hub. Existing flows keep running. No rebuilding from scratch.
Not the obvious one. People reach for the storefront, but the connection that pays here is a returns portal, because a parcel going back out is the same promise in reverse and nobody has told the ERP about it. Alumio holds that alongside this one, so a collection booked by a customer is visible in the order it belongs to.
Yes, as a request out and a reference back rather than as a one-way copy. Alumio asks Sendcloud for the label when the order reaches the state you nominate and writes the tracking onto the order when it returns. What can be requested is whatever Sendcloud exposes for it, so that is confirmed before the route is built.
No. There are two ways this gets done: somebody creates the label by hand from the order on screen, or a developer builds a one-off that breaks when a carrier changes. Configuration replaces both, and which order state triggers a label is an entry you can read. Where a service has to be derived from the order, the Code Transformer takes that step.
The one the customer was given, which is on the order and not in the warehouse. A shipping screen offers whatever is available now, and that is not the same as what was sold at checkout. Carrying the chosen service from the order means the packer is not making a commercial decision at the point of packing, and the customer gets what they paid for.
The one nobody notices is a parcel shipped with no tracking returned, because everything looks complete until a customer asks. Alumio names the reference that never came back and the order waiting on it. Each transfer is monitored live and logged with what it carried, a refusal alerts with the reason, retries run where configured, and nothing is lost silently.
Talk to an Alumio integration specialist. We'll map the right architecture for your systems, at the right scale, so your operations stay reliable through every change.
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