The process of handling orders from the B2B/ B2C web shop, marketplaces, and big customers like Walmart, were still done manually. Sambazon had to increase the headcount of their inside sales /administration team from three to eight people in the last 3 years, just to manually process the orders (due to their exponential growth and succession). Consequently, this resulted in infractions on the company’s part that were significantly deteriorating their profit margins.
- Synced data: ERP (SAP), e-commerce (Shopify), EDI-broker SPS Commerce
- Full Catalog sync ERP to e-commerce
- Customer data account creating and login processes
- Stock and availability
- Orders process
- EDI Walmart
- Delivery process, including Shipments, track and trace to e-commerce
Shopify is a multinational e-commerce platform that powers over 1,700,000 stores globally. Apart from providing 100+ Professional e-commerce store themes, Shopify offers an array of services such as payments, marketing, shipping, and customer engagement tools. It also enables product selling via drop-shopping integration and social media integration. Apart from enabling you to Process Orders, Shopify also helps Manage Products and Collections, Run Marketing Campaigns, automate Customer Follow-Ups, Discount Creation, and much more.
One of the largest software companies in the world, SAP is a market leader in providing ERP (Enterprise Resource Planning) software. Providing SAP customers generates a huge chunk of total global commerce. Helping the management of business processes and developing solutions for effective data processing and information flow across the organization, SAP provides more than 100 solutions that cover all business functions. With the largest cloud portfolio, SAP customers are said to generate 87% of global commerce. SAP helps businesses evolve with its machine learning, Internet of Things (IoT), and advanced analytics technologies to help turn customers.
“We are expecting to see at least 35% growth in EDI revenue and a 50% increase in e-commerce. We credit Alumio to playing a major role in enabling us to do so”.
Why Sambazon chose Alumio
✓ Alumio maximizes profit margins
✓ Allows environmentally and ethically friendly companies to give back to nature
✓ Offers software that normalizes data and stores it in one domain for a clearer, more efficient working ecology
✓ Fast integration reduce "time-to-market" and connect new software and data sources easily