iPaaS Value

Integrating third-party systems from one central system

Companies who have streamlined their IT integrations operate over 35% more efficiently

Integrating third-party systems from one central system

For businesses to be successful, we genuinely believe it's vital to have a connected IT ecosystem. Everything and everyone in your digital ecosystem should connect across channels, devices, and platforms. Companies with a connected infrastructure are far outpacing their competitors. This blog is for companies with digital ambition. We'll look at one of the reasons why you should be thinking of an integration strategy: machine learning and artificial intelligence.

McKinsey followed a selection of major retailers already using and experimenting with artificial intelligence in the following areas:

  • Products and prices - product prices (B2C and B2B), trends, upsell related products, personalized promotions and pricing
  • Warehouse and stock - optimized stock levels, purchases, and purchase prices
  • Planning - demand forecasting
  • Returns - how returns are handled
  • R&D - automatized test processes, speed-up R&D, and predicted outcomes
  • Customers - automatized customer segments and profiling interests

"Companies who are using Ml and AI to run their business are 35% more successful." - McKinsey

AI requires a significant amount of data to be effective, especially from different parts of the customer journey.

  • Pricing
  • Delivery satisfaction
  • RMA & Returns
  • Support tickets
  • Financial data
  • Weather
  • Customer Satisfaction
  • Speed of service / delivery
  • Contact sales / physical store

This blog, 'Machine Learning and Artificial Intelligence,' only showed one of the eight advantages of why it is interesting to include an integration platform in your IT infrastructure. Learn more about the benefits of an iPaaS in our other blogs or download the white paper: '8 Reasons to have an iPaaS solution in your IT eco-system.'

1) Let the API Datapoints be created via SAP Consultants

Risk of low quality & performance errors
If your team will create the data points in the API’s for a fully blown SAP B2B portal, for the first time, the risk of forgetting data fields, the wrong type / logic of creating webservices in a way they will not perform is enormous.    

Let's give you 1 example and insight:   In order to create a customer or so-called self-service portal in your B2B eCommerce, where customers can have a look to their current stats of orders and deliveries, or the history of orders, you need to create 2 separate webservice to make sure you are not over requesting the SAP API. You need to create a separate web service which only requests the header information (invoice number,  for only the latest 10 items, etc and 1 separate which request the detailed information of an invoice. rserd customer will look for a list of first and only will have a look to 1 order/ delivery. The API call of the headers is exceptionally light, and the request of detailed information is a bit heavier. By using 2 APIs call for this feature, you are preventing to request all the detailed information for every user, which will visit the self-service portal. This way if building the API’s is 98% lighter than requesting all detailed information for all orders by all users!

The risk of configuring your webservice in a way which will get a big load to your SAP is enormous. When requesting all products, B2B Prices, Orders or Invoices to your SAP using real-time calls via a wrong logic, it may cause serious  performance problems. It is  therefore extremely important to configure the webservice with the right logic, using a smart caching  mechanism, to not request data in real-time by using “call” requests to your  API webservices, however  use a push mechanism to prevent big load and performance issues

2) Use an off the shelf certified and proven SAP API Plugin

iPaaS Value

Integrating third-party systems from one central system

Companies who have streamlined their IT integrations operate over 35% more efficiently
Integrating third-party systems from one central system

For businesses to be successful, we genuinely believe it's vital to have a connected IT ecosystem. Everything and everyone in your digital ecosystem should connect across channels, devices, and platforms. Companies with a connected infrastructure are far outpacing their competitors. This blog is for companies with digital ambition. We'll look at one of the reasons why you should be thinking of an integration strategy: machine learning and artificial intelligence.

McKinsey followed a selection of major retailers already using and experimenting with artificial intelligence in the following areas:

  • Products and prices - product prices (B2C and B2B), trends, upsell related products, personalized promotions and pricing
  • Warehouse and stock - optimized stock levels, purchases, and purchase prices
  • Planning - demand forecasting
  • Returns - how returns are handled
  • R&D - automatized test processes, speed-up R&D, and predicted outcomes
  • Customers - automatized customer segments and profiling interests

"Companies who are using Ml and AI to run their business are 35% more successful." - McKinsey

AI requires a significant amount of data to be effective, especially from different parts of the customer journey.

  • Pricing
  • Delivery satisfaction
  • RMA & Returns
  • Support tickets
  • Financial data
  • Weather
  • Customer Satisfaction
  • Speed of service / delivery
  • Contact sales / physical store

This blog, 'Machine Learning and Artificial Intelligence,' only showed one of the eight advantages of why it is interesting to include an integration platform in your IT infrastructure. Learn more about the benefits of an iPaaS in our other blogs or download the white paper: '8 Reasons to have an iPaaS solution in your IT eco-system.'

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