The process of handling orders from the B2B/ B2C web shop, marketplaces, and big customers like Walmart, were still done manually. Sambazon had to increase the headcount of their inside sales /administration team from three to eight people in the last 3 years, just to manually process the orders (due to their exponential growth and succession). Consequently, this resulted in infractions on the company’s part that were significantly deteriorating their profit margins.

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Integrations

• Synced data: ERP (SAP), e-commerce (Shopify), EDI-broker SPS Commerce
• Full Catalog sync ERP to e-commerce
• Customer data account creating and login processes
• Stock and availability
• Orders process
• EDI Walmart
• Delivery process, including Shipments, track and trace to e-commerce

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‍Endpoints

1. Shopify
   Shopify is a multinational e-commerce platform that powers over 1,700,000 stores globally. Apart from providing 100+ Professional e-commerce store themes, Shopify offers an array of services such as payments, marketing, shipping, and customer engagement tools. It also enables product selling via drop-shopping integration and social media integration. Apart from enabling you to Process Orders, Shopify also helps Manage Products and Collections, Run Marketing Campaigns, automate Customer Follow-Ups, Discount Creation, and much more.
2. SAP
   One of the largest software companies in the world, SAP is a market leader in providing ERP (Enterprise Resource Planning) software. Providing SAP customers generates a huge chunk of total global commerce. Helping the management of business processes and developing solutions for effective data processing and information flow across the organization, SAP provides more than 100 solutions that cover all business functions. With the largest cloud portfolio, SAP customers are said to generate 87% of global commerce. SAP helps businesses evolve with its machine learning, Internet of Things (IoT), and advanced analytics technologies to help turn customers.

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“We are expecting to see at least 35% growth in EDI revenue and a 50% increase in e-commerce. We credit Alumio to playing a major role in enabling us to do so”.

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Why Sambazon chose Alumio

✓ Alumio maximizes profit margins

✓ Allows environmentally and ethically friendly companies to give back to nature

✓ Offers software that normalizes data and stores it in one domain for a clearer, more efficient working ecology

✓ Fast integration reduce "time-to-market" and connect new software and data sources easily

Dyka & Alumio

As Dyka is responsible for producing and distributing essential services that help the environment, they opted to integrate with Alumio to maximize market efficiency (through the integration of twenty-two web services) in terms of customers, gain increasing control of their stock, deliveries, and services as well as finance, logistics, HR, product planning and customer service, that would be potentially linked together into a single, customizable system, run on a database of Dyka’s choice.

Solution & Reasoning

By connecting Dyka’s ERP (SAP S4 Hana) to their e-commerce platform (Magento 2) twenty-two web services were delivered which are needed for full B2B Commerce so that they could achieve a real-time and 360-degree view of all the ongoing processes within their company. Essentially, Dyka can now take control of every aspect of their organizational structure which creates a seamlessly scalable IT landscape that is ready for digital success. Several specific Magento B2B are developed to deal with real-time information delivered from Alumio’s SAP API Connector, such as B2B prices, order simulation calls, ATP available to process stock information, and much more. Thus, everything is monitored to ensure real-time insights are enforced to contribute to an increasingly robust platform that serves our planet in sustainably innovative ways.

Endpoints

1. Magento 2
   Magento is an e-commerce platform built on open-source technology which provides online merchants with a flexible shopping cart system, as well as control over the look, content, and functionality of their online store. Magento offers powerful marketing, search engine optimization, and catalog-management tools.
2. SAP S4 Hana
   SAP S4 Hana includes various features, including accounting integration, PO management, order management, analytics/reporting, warehouse management, supply chain management, sales management, purchasing, project management, HR management, financial management, enterprise asset management, distribution management, dashboard, inventory management, CRM, and accounting management.

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By transporting water, air and other energy sources in a reliable, efficient and sustainable way, we do our part - for a better planet every day. That’s why we call ourselves ‘Natures Network’

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Why Dyka chose Alumio

✓ Future-proofing scalable infrastructure and software interchangeability.

✓ Full control of stock (360-degree monitoring) 

✓ Constant monitoring of Finances (Profit Margins and lower expenditure

✓ Digitalization of their company which is environmentally friendly

Having initially connected their e-commerce platform built on Adobe Commerce with stand-alone accounting software, Pelican Products faced finance and inventory management errors. To tackle this issue and optimize their digital experience, they decided to integrate their e-commerce platform to their ERP, SAP ERP Core Component (SAP ECC). To help with this they brought Corra, a renowned system integrator in the United States, on board.

While researching the most effective way to create the complex e-commerce to ERP integration for Pelican Products, Corra encountered Alumio iPaaS (integration Platform as a Service). They decided that the Alumio integration platform and its powerful SAP API Plugin solution was the best option for them to build the SAP ECC to Adobe commerce integration while ensuring real-time data exchange.
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How did the Alumio SAP API plugin speed up the ERP to e-commerce integration? 

In close collaboration, Alumio, Corra, and Pelican Products meticulously approached the project to deliver the integration. Connecting an ERP like Pelican Products' SAP ECC with an e-commerce platform such as Adobe Commerce is challenging. This is because SAP ECC is an on-premises system, and by default, it lacks key B2B & B2C API points or web services required to integrate with SaaS and cloud apps  effectively.

Alumio helped Pelican Products avoid what would usually be a long and expensive bespoke integration project. Using the Alumio API Plugin, they were able o directly install the required web services natively in SAP ECC, enhancing its integration capabilities. After configuring the SAP API Plugin, creating the full-blown Adobe Commerce to SAP ECC integration via the Alumio low-code integration platform was significantly easier.

How did the integration optimize Pelican Products' commerce experience? 

The integration running through the Alumio iPaaS led to a more optimized and real-time e-commerce experience, giving Pelican Products centralized control over their data. This resulted in transparent, reliable, and real-time inventory levels. Now when an order is placed on the Pelican Products website, product availability and prices are synchronized and updated with the latest data available on the ERP. Detailed product information, real-time insights, and stock management are just some of the many other benefits resulting from the integration. More importantly, a proper order process was created to ensure real-time delivery and shipping updates to help their returns process, significantly improving the digital commerce experience for Pelican Products.

Having successfully established a seamless D2C channel for the US & Canada, Pelican Products decided to expand its digital operations in Europe from Spain. After building their future-proof integration with the Alumio iPaaS, they started working with a local system integrator to connect their EU e-commerce site to their SAP back office.
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Endpoints

• SAP ECC
  The SAP ERP Central Component (ECC) is a well-known ERP software solution for managing logistics, sales, finance, marketing, customer service, HR, and product planning. These different systems are linked through a customizable system and run via a database of one's choice, allowing connections to customize third-party applications.
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• Alumio SAP API Plugin
  The Alumio SAP API Plugin is an exclusive solution, ensuring key B2B or B2C data points are installed into the default SAP ERP. On being installed, these data points help significantly improve the ERP's ability to integrate with e-commerce, PIM, CRM, or other software. Developed as an SAP-certified ABAP stack, the Alumio API Plugin helps instantly provide data points that would otherwise cost significant time and money to create. It ensures faster ERP integrations via the Alumio iPaaS, which also enables real-time data exchange, synchronization, and flexible data transformation.
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• Adobe Commerce (formerly Magento)
  Adobe Commerce, formerly known as Magento, is a multichannel e-commerce platform based on open-source technology. It enables online merchants to have a flexible shopping cart system and gives them comprehensive control over their online stores' look, content, and functionality. Adobe Commerce, formerly Magento, offers powerful marketing, search engine optimization, and catalog-management tools.
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“The collaborative approach really sparked our interest at Pelican. Both Corra and Alumio approached the integration in a collaborative way, finding answers to our requirements that gave us the confidence that this integration project would be a success”

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Why Pelican Products chose Alumio

✓ Enhancing SAP connectivity through a unique API Plugin solution

✓ Creating frictionless customer experience

✓ Establishing a future-proof way to integrate software & systems