Digital Trends

Enable connectivity for your business with an iPaaS solution

Be connected... Be in control!
An iPaaS makes all your connections visible and understandable on its user-friendly graphical interface, makes it easy for system integrators or agencies to quite literally be on the same page with project managers and C-level, when planning tweaks, improvements or budget allocations on their system integrations.

Enable connectivity for your business with an iPaaS solution

For businesses to be successful, we genuinely believe it's vital to have a connected IT ecosystem. Everything and everyone in your digital ecosystem should connect across channels, devices, and platforms. This blog will give you one of the many reasons to be thinking of an integration strategy: connectivity.

A digital-first organization should be able to deliver all its services and operations digitally. However, the current situation of many companies is the opposite: their software is only partly connected for some critical data sets, e.g., eCommerce.

Although the customer doesn't care that you use multiple pieces of software for different activities, they do expect a short and seamless journey. With a coherent ecosystem, you will have a complete customer view.

For example: You may have some or all of the following methods for a customer to contact you: ticket system, chatbot, sales system, webshop, WhatsApp, SMS, social, and/or email. Information gathered by any of these need to be recorded and accessible across all systems and teams. This means it can be reported on and attributed to ROI. Machine learning and artificial intelligence can use this data to personalize the customer experience.

"The customer doesn't care that you use multiple pieces of software for different activities online. They want a short and seamless journey."

To become completely digital, you may need more solutions. Intelligent choices upfront make it easier to scale - and it doesn't all need to be installed at the same time. With defined priorities, it may take a few years to get things in place, and there is a lot to consider, like marketing automation, personalization, and paid advertising. But... that's just the beginning. With advancements in machine learning and artificial intelligence, these cloud-based tools will become more of a necessity than a nice-to-have. And yes, they all need connecting correctly as not to cause fragmentation of data.

Connectivity on digital messages and EDI
Electronic Data Interchange (EDI) is the computer-to-computer exchange of business documents in a standard electronic format between business partners. Alumio iPaaS takes the complexity out of doing EDI or import digital orders (and messaging) by allowing you to easily map the files and transform them into messages which can be imported to your ERP. Be connected... Be in control!

This blog, 'Connectivity,' only showed one of the eight advantages of why it is interesting to include an integration platform in your IT infrastructure. Learn more about the benefits of an iPaaS in our other blogs or download the white paper: '8 Reasons to have an iPaaS solution in your IT eco-system.'

1) Let the API Datapoints be created via SAP Consultants

Risk of low quality & performance errors
If your team will create the data points in the API’s for a fully blown SAP B2B portal, for the first time, the risk of forgetting data fields, the wrong type / logic of creating webservices in a way they will not perform is enormous.    

Let's give you 1 example and insight:   In order to create a customer or so-called self-service portal in your B2B eCommerce, where customers can have a look to their current stats of orders and deliveries, or the history of orders, you need to create 2 separate webservice to make sure you are not over requesting the SAP API. You need to create a separate web service which only requests the header information (invoice number,  for only the latest 10 items, etc and 1 separate which request the detailed information of an invoice. rserd customer will look for a list of first and only will have a look to 1 order/ delivery. The API call of the headers is exceptionally light, and the request of detailed information is a bit heavier. By using 2 APIs call for this feature, you are preventing to request all the detailed information for every user, which will visit the self-service portal. This way if building the API’s is 98% lighter than requesting all detailed information for all orders by all users!

The risk of configuring your webservice in a way which will get a big load to your SAP is enormous. When requesting all products, B2B Prices, Orders or Invoices to your SAP using real-time calls via a wrong logic, it may cause serious  performance problems. It is  therefore extremely important to configure the webservice with the right logic, using a smart caching  mechanism, to not request data in real-time by using “call” requests to your  API webservices, however  use a push mechanism to prevent big load and performance issues

2) Use an off the shelf certified and proven SAP API Plugin

Digital Trends

Enable connectivity for your business with an iPaaS solution

Be connected... Be in control!
Enable connectivity for your business with an iPaaS solution

For businesses to be successful, we genuinely believe it's vital to have a connected IT ecosystem. Everything and everyone in your digital ecosystem should connect across channels, devices, and platforms. This blog will give you one of the many reasons to be thinking of an integration strategy: connectivity.

A digital-first organization should be able to deliver all its services and operations digitally. However, the current situation of many companies is the opposite: their software is only partly connected for some critical data sets, e.g., eCommerce.

Although the customer doesn't care that you use multiple pieces of software for different activities, they do expect a short and seamless journey. With a coherent ecosystem, you will have a complete customer view.

For example: You may have some or all of the following methods for a customer to contact you: ticket system, chatbot, sales system, webshop, WhatsApp, SMS, social, and/or email. Information gathered by any of these need to be recorded and accessible across all systems and teams. This means it can be reported on and attributed to ROI. Machine learning and artificial intelligence can use this data to personalize the customer experience.

"The customer doesn't care that you use multiple pieces of software for different activities online. They want a short and seamless journey."

To become completely digital, you may need more solutions. Intelligent choices upfront make it easier to scale - and it doesn't all need to be installed at the same time. With defined priorities, it may take a few years to get things in place, and there is a lot to consider, like marketing automation, personalization, and paid advertising. But... that's just the beginning. With advancements in machine learning and artificial intelligence, these cloud-based tools will become more of a necessity than a nice-to-have. And yes, they all need connecting correctly as not to cause fragmentation of data.

Connectivity on digital messages and EDI
Electronic Data Interchange (EDI) is the computer-to-computer exchange of business documents in a standard electronic format between business partners. Alumio iPaaS takes the complexity out of doing EDI or import digital orders (and messaging) by allowing you to easily map the files and transform them into messages which can be imported to your ERP. Be connected... Be in control!

This blog, 'Connectivity,' only showed one of the eight advantages of why it is interesting to include an integration platform in your IT infrastructure. Learn more about the benefits of an iPaaS in our other blogs or download the white paper: '8 Reasons to have an iPaaS solution in your IT eco-system.'

Connect your eCommerce platform to your ERP

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