With digitalization rapidly evolving, it is becoming increasingly challenging for enterprises to comply with data privacy regulations like GDPR. To comply with these regulations, businesses need to display their ability to securely store, track, and retrieve customer data. With businesses increasingly implementing new SaaS solutions and cloud applications, customer data tends to get stored in several systems and data siloes start to form. The Alumio “integration Platform as a Service (iPaaS)" enables businesses to connect all their systems, applications, and data sources on one dedicated cloud space. By enabling seamless data exchange between integrated systems, the Alumio iPaaS makes it easier for businesses to secure customer data and comply with essential data privacy regulations like GDPR.
Enabling Privacy Compliance with an iPaaS
In the Digital World, the more a business grows, the more software solutions or applications it implements, and the more customers it acquires, it results in lots of customer data being stored in several places. This includes geolocation, financial details, phone numbers, personally identifiable information, and many other types of confidential customer data. Data privacy regulations legally compel modern businesses to demonstrate their ability to store and secure this data strictly, protecting it from unauthorized access, misuse, and breaches.
According to Statista, “During the first quarter of 2023, more than six million data records were exposed worldwide through data breaches”.
What is Privacy Compliance?
Privacy compliance refers to an organization's ability to collect, secure, and retrieve customer data in a way that adheres to laws and regulations designed to protect the confidentiality of customer information. It involves enterprises providing users with the option of what kind of data they’d like to store. And It also compels organizations to be able to deliver or delete customer data based on request.
Failing to comply with these regulations could result in financial penalties and loss of customer trust for enterprises. The bigger a business is or becomes, the more robust privacy and data protection measures they have to implement in order to protect customer information. Two of the most essential privacy regulatory standards that businesses must conform to are the EU’s General Data Protection Regulation (GDPR) and the USA’s California Consumer Privacy Act (CCPA). This is why when you visit most websites, you get a popup asking you to choose what information you choose to share.
Why do enterprises need an integration platform to be privacy compliant?
As enterprises implement new SaaS solutions and cloud apps to accelerate digital transformation efforts, their customer data gets scattered across various systems and risks getting lost or becoming inaccessible. Additionally, such businesses already have data stored within on-premises systems or other business applications they already implement. Thus, keeping track of data within all these legacy systems and new cloud applications is becoming increasingly challenging.
How poor data management affects privacy compliance
For instance, an enterprise may have one kind of customer data stored in its ERP (Enterprises Resource Planning) system and another type of customer information stored in a CRM (Customer Relationship Management) system. Then there’s new customer data being generated within their e-commerce webshop, and in this way - with each new system or application implemented, data siloes start to form. This leads to what we call the IT spaghetti phenomenon, wherein the IT landscapes of businesses become an increasingly tangled mess of disconnected applications and data as their business grows. This doesn’t just affect digital growth, but it also makes it difficult to organize data across all implemented systems in order to be privacy compliant. To untangle IT ecosystems, integrate all their systems and applications, and enable privacy compliance in a scalable way, enterprises can benefit from using an “integration Platform as a Service” or “iPaaS.
Centralizing all integrated systems and data on one secure cloud environment, the Alumio iPaaS ensures the highest data security standards and adheres to industry best practices. As an API-driven solution, it also enables seamless real-time data sharing between all integrated systems, unlocking or preventing data silos. The Alumio iPaaS provides 360-degree data insights and immediately detects any data breach by constantly monitoring and logging all integrated systems.
The Alumio iPaaS follows the "privacy by design" principle to provide enterprises with complete data control across all integrated systems. As such, it helps businesses comply with essential privacy regulations such as GDPR, SOC2, CCPA, HIPAA & FERPA.
What does it mean to comply with these privacy compliance regimes? For instance, by enabling businesses with GDPR reporting tools, the iPaaS allows businesses to enhance the existing individual customer rights over their data, by allowing them:
The right to erasure and the right to be forgotten
The right to have data deleted from multiple connected software
The right to receive personal data on a user-friendly interface
The right to notice, access, change, and object to personal data being shared
The right to remove data from (external) sources
The right to choose what personal information can be collected
By enabling you to govern and orchestrate data from all your integrated systems through one central integration platform, Alumio enables enterprises to swiftly retrieve/delete customer data, or comply with any of the other data privacy requests listed.
What features does the Alumio iPaaS provide to ensure privacy compliance?
Designed to connect limitless data and applications in a fast, flexible, and future-proof way, the Alumio iPaaS also provides several features that contribute to privacy compliance. This includes:
Data Encryption: Utilizing advanced encryption techniques to secure data exchange between integrated systems, the Alumio iPaaS protects data against unauthorized individuals.
Automated Monitoring & Logging: The Alumio iPaaS tracks and logs all data transactions and user interactions within integrated systems, providing robust real-time monitoring alerts to detect data errors or potential security issues.
Access control and authentication: The Alumio iPaaS only provides access to authorized personnel by enabling businesses to define user roles and permissions. It also supports various authentication methods like Google OAuth and Multi-factor authentication.
Streamlining data exchange: By enabling enhanced data governance, real-time data exchange, and workflow automation, the Alumio iPaaS eliminates data silos, data entry errors, and data duplications.
In an era where data privacy is paramount, businesses need robust systems to ensure compliance with privacy regulations and to protect sensitive customer information. Apart from facilitating seamless data integration, the Alumio integration platform also includes features to enhance privacy compliance. By leveraging the Alumio iPaaS, businesses can establish a strong foundation for privacy protection and avoid potential legal consequences associated with non-compliance.
Most importantly, the Alumio iPaaS follows the "privacy by design" principle, enabling businesses to adapt to changing compliance requirements and operational needs. As regulations evolve, Alumio can accommodate new privacy guidelines and provide the necessary tools to ensure ongoing compliance.
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Saad has a decade's worth of experience in writing all kinds of content for all kinds of digital marketing mediums. At Alumio, he fell in love with the idea of software integrations and now personally integrates all his marketing experience to explain how Alumio works in a way that's fun, inventive, and easy to understand. When he isn't doing that, he's busy attempting to integrate his passion for philosophy, anime, gaming, fiction, cinema, food, and the art of good conversation.