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Bol.com is a webshop which offers merchandising products in a wide variety of categories. Currently speaking, over 23 million products are on the website with 11 million customers from the Netherlands and Benelux area. Bol.com uses Orbis Software which connects their eCommerce, CRM, ERP, Marketing and Logistics software together by automizing time consuming as well as error-prone processes between the separate systems. By simply using RPA; Robotic Process Automation.