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EDI integration explained: Use cases and benefits

Written by
Carla Hetherington
Published on
May 14, 2024

When it comes to digitalizing processes within an organization, efficiency isn’t just desirable – it is essential. As companies strive to streamline their operations and stay competitive, the role of Electronic Data Interchange (EDI) integration has become increasingly crucial. In this blog, we’ll delve into what EDI integration is, how it works, its advantages, and its relevance within the integration landscape.

What is EDI?

Electronic data interchange (EDI) is the automated exchange of business documents between different organizations in a standardized format. These documents may include purchase orders, invoices, inventory documents, shipping forms, and more. In a nutshell, EDI eliminates the need for paper-based communication, enabling businesses to exchange data quickly, accurately, and securely.

Historically, these documents have been transmitted either in paper form or as email attachments, requiring manual handling and data entry by company personnel into their respective enterprise systems. However, EDI technology streamlines these processes by enabling the exchange and processing of documents across organizations. Through EDI, organizations can integrate their IT systems with those of their B2B partners, thereby saving time and minimizing errors associated with manual processing. In this way EDI removes the need for human intervention and, as a result, the risk of human error.

What is EDI integration?

EDI integration takes this concept a step further by seamlessly integrating EDI functionality into a company’s existing systems and workflows. This integration ensures smooth communication between different software applications, allowing for the automated exchange of data without manual intervention.

How does EDI integration work?

EDI integration relies on standardized formats, such as ANSI X12, EDIFACT, TRADACOMS, or ebXML to structure electronic documents for transmission, ensuring all organizations can share documents seamlessly. These formats define the layout and content of each document, ensuring compatibility between trading partners. Without a standardized format in place, each company could send documents in its own format and, much as two people speaking different languages with different alphabets, the receiver’s computer system would not be able to process the sender's company-specific format.

Integration typically involves connecting an organization’s internal systems, such as Enterprise Resource Planning (ERP) software, with external trading partners and EDI service providers. This connection enables data to flow seamlessly between systems, eliminating the need for manual data entry and reducing the risk of errors. Modern EDI solutions often leverage Application Programming Interfaces (APIs) to facilitate real-time data exchange between systems. APIs enable faster, more efficient communication, allowing businesses to respond quickly to changing demands and market conditions.

Let's consider a real-life example of how EDI works in the retail industry:

Imagine a clothing manufacturer, "Fashion Trends Inc.," that produces a wide range of apparel items, from dresses to accessories. Fashion Trends Inc. sells its products to several retail chains across the country, including "Style Haven" and "Urban Chic."

Here's how both organizations could leverage EDI to streamline their procurement and order fulfillment processes, reduce manual errors, and enhance overall efficiency in their supply chain operations:

Purchase Order (PO) generation: When Style Haven needs to restock its inventory, its purchasing department creates a purchase order using its internal ERP system. This purchase order includes details such as item codes, quantities, prices, and delivery dates.

EDI transmission: Instead of mailing or faxing the purchase order to Fashion Trends Inc., Style Haven sends the PO electronically via EDI. The PO is formatted according to a standardized EDI template, such as ANSI X12 or EDIFACT, ensuring compatibility between Style Haven's ERP system and Fashion Trends Inc.'s systems.

EDI translation and processing: Upon receiving the EDI document, Fashion Trends Inc.'s EDI system translates the incoming data into a format that its ERP system can understand. This translation process ensures seamless integration between Style Haven's PO and Fashion Trends Inc.'s order processing system.

Order fulfillment: Fashion Trends Inc. processes the PO, prepares the items for shipment, and generates an electronic shipping notice (ASN) using EDI. The ASN includes details such as item descriptions, quantities, tracking numbers, and carrier information.

EDI transmission of ASN: Fashion Trends Inc. sends the ASN electronically to Style Haven via EDI. This allows Style Haven to track the shipment, update its inventory records, and prepare to receive the goods.

Receipt and invoice processing: Upon receiving the goods, Style Haven uses its ERP system to confirm receipt and reconcile the received items with the ASN. Once the goods are verified, Style Haven's accounting department generates an electronic invoice using EDI.

EDI transmission of invoice: Style Haven sends the invoice electronically to Fashion Trends Inc. via EDI. This streamlines the payment process and ensures timely settlement of invoices.

Advantages of EDI integration

Enhanced efficiency

By automating the exchange of business documents, EDI integration reduces manual effort and accelerates transaction processing. This efficiency translates into faster order fulfillment, reduced lead times, and improved customer satisfaction.

Improved accuracy

Manual data entry is prone to errors, leading to discrepancies and delays. With EDI integration, data is entered automatically, eliminating the risk of transcription errors and ensuring data accuracy throughout the supply chain.

Cost savings

By streamlining processes and reducing manual labor, EDI integration helps businesses cut costs associated with paper-based document handling, postage, and processing time. Additionally, fewer errors mean fewer costly disruptions and chargebacks.


As businesses grow and evolve, EDI integration can scale to accommodate increased transaction volumes and additional trading partners. This scalability ensures that companies can adapt to changing market conditions without sacrificing efficiency or productivity.

Compliance and security

EDI standards enforce data security and compliance with industry regulations, such as HIPAA and GDPR. EDI integration helps businesses maintain compliance by encrypting data during transmission and ensuring secure access to sensitive information.


It is undeniable that EDI integration plays a central role in today’s integration landscape by enabling seamless communication between disparate systems and trading partners. Whether it’s streamlining supply chain operations, optimizing order processing, or enhancing customer satisfaction, EDI integration offers tangible benefits for businesses of all sizes and industries.

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