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How an integration platform increases your ROI

By
Saad Merchant
Published on
September 19, 2022
Updated on
October 23, 2026
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Most growing businesses run on separate systems: an ERP (enterprise resource planning) system for stock and invoices, a webshop for orders, and a warehouse system for shipping. Integrations connect these systems so orders, stock, and prices move automatically, instead of teams syncing them manually. Built with custom code, every integration needs its own hosting, updates, and repairs, and that upkeep steadily eats into the ROI (return on investment) it was meant to deliver. An integration platform, or iPaaS (integration Platform as a Service), changes the sum. It removes the need to build an internal integration solution and takes platform security and updates off the IT team's plate. It also gives one view of every integration and the data it moves. Businesses spend less to connect each system, and every new integration adds to the ROI instead of the maintenance bill.

Where the ROI from integrations comes from

Every system a business buys is an investment in running better or selling more. That investment pays back fully only when the systems share data. Without integrations, teams keep them in sync manually or with custom code. That means re-entering web orders into the ERP, or maintaining scripts that break whenever a system updates.

Integrations remove that work. They also make new work possible. A sales team can quote from live stock instead of last night's export, and a new country's webshop can launch on product data that already exists. How those integrations are built decides how much of the ROI the business keeps.

An integration platform is a cloud platform where each system connects once to a central layer, instead of to every other system. It raises ROI in three ways.

What you stop paying for with an integration platform

Building integrations with custom code means building the integration solution behind them too. Developers write the scripts, then someone has to host them, monitor them, and update them whenever a connected system changes its API (application programming interface). Those hours rarely appear in the original budget, yet they grow with every system added and drive up the total cost of ownership.

An integration platform replaces that build with a platform that already exists. Connectors, hosting, and monitoring come ready to use, so the first integration starts without an infrastructure project. Businesses can then test and adjust their integrations as needs change, without waiting for a rebuild. Every hour not spent maintaining an internal solution goes back into the ROI.

What the integration platform vendor carries for you

An integration solution a business runs itself has to stay secure, current, and auditable. That means patching servers, adding capacity as volumes grow, and showing auditors how customer data moves between systems. Each task takes IT time that could go into new integrations, and each one lowers the ROI of the integrations already running.

On an integration platform, the vendor carries that work. Alumio updates the platform, scales its infrastructure, and maintains its security, and is ISO 27001 certified. Because every integration runs through one platform, logs show what data moved where and who changed what. That record helps businesses show how they handle customer data, as privacy rules such as the GDPR (General Data Protection Regulation) require.

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One view of every integration, and where it pays back

When integrations are spread across scripts, nobody sees all of them at once. A failed order export surfaces only when finance finds the gap at month end. An integration platform puts every integration, and the data it moves, in one view that shows where the business is losing money. It also lowers what each new integration costs to connect and run.

The Alumio integration platform provides features that can be configured to cut those costs:

  • Fewer lost orders and refunds: monitoring flags a failed transfer between the webshop and the ERP early, so the order is resent before a customer or finance notices.
  • Lower cost to connect each new system: ready-made connectors for systems such as Exact Online, Shopware, and Microsoft Dynamics 365 turn a new connection into configuration work rather than a development project.
  • Less manual data work: Transformers map and check product data between the PIM (product information management) system and a marketplace, so teams stop maintaining spreadsheet exports.
  • New channels without new projects: a Route between the ERP and the webshop can be extended to a marketplace, so expansion reuses integrations the business has already paid for.

Most of this is configured rather than coded, with the Code Transformer there for developers who would rather solve an edge case in code. Connected data also feeds reporting, so finance and marketing can see which channels and campaigns actually pay back.

Maxilia, a branded merchandise supplier, turned its integrations into ROI through exactly that reuse and reporting. Its digital landscape was largely custom-built and managed in-house until it chose Alumio to connect Shopware, its Exact ERP, and its Sales Layer PIM. The whole order-to-delivery flow now runs through one integration platform. As Maxilia expanded into Germany, France, and Italy, each new market reused the integrations already built, while operational data flowed on to Snowflake for reporting.

Increasing ROI with every integration you add

An integration platform increases ROI in three ways: no internal integration solution to build, no platform upkeep for the IT team, and one view of every integration. Alumio pricing carries no transaction fees and no volume penalties, so costs stay predictable at any scale.

Where that return is largest depends on the business, as the breakdown of ROI by industry shows for manufacturing, wholesale, and retail. Each new integration then builds on the ones already running, so every system connected raises the ROI of the rest.

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FAQ

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What is an integration platform?

An integration platform, or iPaaS (integration Platform as a Service), is a cloud platform where business systems connect once to a central layer instead of to each other. It runs the integrations between systems such as an ERP (enterprise resource planning) system, a webshop, and a warehouse system, so data moves automatically. It also provides the hosting, monitoring, and updates those integrations need.

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How do integrations increase ROI?

Integrations increase ROI (return on investment) by removing manual work, such as re-entering orders between systems and fixing the errors that causes. They also make new revenue possible, such as sales teams quoting from live stock or a new country's webshop launching on product data that already exists.

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What does an internal integration solution cost to run?

Beyond the initial build, an internal integration solution needs hosting, monitoring, security updates, and repairs whenever a connected system changes its API (application programming interface). Those costs grow with every system added and often sit outside the original budget. For one or two stable integrations, building in-house can still cost less.

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How does an integration platform help with security and compliance?

The integration platform vendor maintains the platform's security and updates, so the business does not patch servers itself. Alumio is ISO 27001 certified. Because every integration runs through one platform, logs show what data moved where and who changed what, which helps businesses meet privacy rules such as the GDPR.

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How do you measure the ROI of integrations?

Count the work integrations remove, such as hours spent re-entering data, script repairs, and order errors. Add the revenue that depends on connected data, estimated with the people who own each sales channel. Set that total against the cost of the integration platform and the time to build and run each integration.

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Can an integration platform reuse existing integrations?

On an integration platform, integrations are built from configurable parts rather than written from scratch. A connection between the ERP and the webshop can be extended to a new marketplace instead of rebuilt. Each new integration starts from work already done, which raises the ROI of the platform over time.

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