Digital Trends

Feedback Company Connector Template

We’re excited to introduce our newest addition: a connector template with Feedback Company, a popular review platform.
An iPaaS makes all your connections visible and understandable on its user-friendly graphical interface, makes it easy for system integrators or agencies to quite literally be on the same page with project managers and C-level, when planning tweaks, improvements or budget allocations on their system integrations.

Feedback Company Connector Template

Alumio offers various standard integrations that can be used to set up connections between different systems as quickly as possible. We’re excited to introduce our newest addition: a connector template for Feedback Company, a popular review platform.

Merchants use Feedback Company to collect valuable content from their customers. This service works by setting up a data stream between an e-commerce platform and Feedback Company, which transfers order data to Feedback Company. Feedback Company uses this data to create review invitations which enables customers to create user-generated content for your brand.

As an alternative to using the traditional way of connecting those systems, using an e-commerce module or extension, merchants can choose to connect the applications by using Alumio. Alumio has a standardized connection that uses the API of both applications. The advantage of the API is that it is available within e-commerce platforms and Feedback Company by default. No development or additional actions are required, which results in faster time-to-market.

Another clear advantage of using one of our standard connectors is the fact that these connectors are comprehensively tested by a specialized testing company. This way you are ensured that you never lose an opportunity to engage your customers in promoting your brand.

1) Let the API Datapoints be created via SAP Consultants

Risk of low quality & performance errors
If your team will create the data points in the API’s for a fully blown SAP B2B portal, for the first time, the risk of forgetting data fields, the wrong type / logic of creating webservices in a way they will not perform is enormous.    

Let's give you 1 example and insight:   In order to create a customer or so-called self-service portal in your B2B eCommerce, where customers can have a look to their current stats of orders and deliveries, or the history of orders, you need to create 2 separate webservice to make sure you are not over requesting the SAP API. You need to create a separate web service which only requests the header information (invoice number,  for only the latest 10 items, etc and 1 separate which request the detailed information of an invoice. rserd customer will look for a list of first and only will have a look to 1 order/ delivery. The API call of the headers is exceptionally light, and the request of detailed information is a bit heavier. By using 2 APIs call for this feature, you are preventing to request all the detailed information for every user, which will visit the self-service portal. This way if building the API’s is 98% lighter than requesting all detailed information for all orders by all users!

The risk of configuring your webservice in a way which will get a big load to your SAP is enormous. When requesting all products, B2B Prices, Orders or Invoices to your SAP using real-time calls via a wrong logic, it may cause serious  performance problems. It is  therefore extremely important to configure the webservice with the right logic, using a smart caching  mechanism, to not request data in real-time by using “call” requests to your  API webservices, however  use a push mechanism to prevent big load and performance issues

2) Use an off the shelf certified and proven SAP API Plugin

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Digital Trends

Feedback Company Connector Template

We’re excited to introduce our newest addition: a connector template with Feedback Company, a popular review platform.
Feedback Company Connector Template

Alumio offers various standard integrations that can be used to set up connections between different systems as quickly as possible. We’re excited to introduce our newest addition: a connector template for Feedback Company, a popular review platform.

Merchants use Feedback Company to collect valuable content from their customers. This service works by setting up a data stream between an e-commerce platform and Feedback Company, which transfers order data to Feedback Company. Feedback Company uses this data to create review invitations which enables customers to create user-generated content for your brand.

As an alternative to using the traditional way of connecting those systems, using an e-commerce module or extension, merchants can choose to connect the applications by using Alumio. Alumio has a standardized connection that uses the API of both applications. The advantage of the API is that it is available within e-commerce platforms and Feedback Company by default. No development or additional actions are required, which results in faster time-to-market.

Another clear advantage of using one of our standard connectors is the fact that these connectors are comprehensively tested by a specialized testing company. This way you are ensured that you never lose an opportunity to engage your customers in promoting your brand.

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