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Smile.io connector template

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November 23, 2023

Alumio offers various standard integrations that can be used to set up connections between different applications as quickly as possible. We’re excited to introduce our newest addition to our connector templates. From now on it is possible to quickly connect Smile.io, a popular loyalty platform, with the help of our connector template.

With Smile.io, a complete loyalty program can be set up within minutes. The loyalty program allows customers to earn points for the actions they perform for the benefit of the e-commerce website. Customers can then use the points they have earned to obtain a discount on their next purchase. For this, Smile.io needs two entities: the customers and orders. In order to synchronize the entities with Smile.io, a connection will have to be made between the two applications.

Example: Magento e-commerce platform

Merchants can use a module to connect the two applications. When an order is placed in Magento, the module synchronizes the data with Smile.io. Customers will be synchronized when they are updated within Magento.

However, this way of connecting comes with potential and unnecessary risks. Because the module is embedded within the Magento platform and the checkout process, it could provide unexpected results. For example, a situation can occur that Magento had to be updated because of an urgent security patch and that this security patch causes the module to no longer work as expected. This could lead to a non-functioning checkout process, with all its consequences.

As an alternative to using a module within Magento, merchants can choose to connect the applications by using Alumio. Alumio has a standardized connection that uses the APIs of both applications. And these connectors are comprehensively tested by a specialized testing company.

The advantage of the API is that it is available within Magento and Smile.io by default. No development or additional actions are required. Alumio uses the APIs to synchronize the right data between your e-commerce platform and Smile.io, so that the merchants can focus on the most important thing: retaining customers and transforming them into ambassadors.

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